kathyspatch.co.uk

Frequently Asked Questions

 When are the workshops and courses held?
We try to offer our workshops on different days and different times so that they are open to as many as possible. 


How many people can attend ?

We want you to enjoy our classes so we limit our number to six people. 


How do I pay and what is included in the price?

Fees are payable at the time of booking.  For longer course, we allow you to pay in installments, however you will need

to pay a minimum of £20.00 deposit to secure a place at the time of booking.  All fees must be paid in full before the

course starts. 

 

What happens if you need to cancel?

If you cancel less than 14 days before the course start date and  we are unable to resell your place, then you will forfeit any fees

paid.  If you need to cancel, you must advise us at the earliest opportunity so that we can try to fill your place.  If we are able to

do this, we will refund your payment, less £10.00


What facilities are available nearby?

Our shop is on a purpose built enterprise centre.  There are good clean toilet facilities, including some with disabled

acccess. There is a cafe on site for those of you wishing to purchase a lunch (weekdays only 7am to 3pm).   We

provide hot and cold drinks and have a fridge that you can store your lunch in.   There is some parking on site, however please

do not park in numbered bays unless they have a cone with our name on. You can park on Shearway Road (the signs have

been left in place to deter overnight lorry drivers parking).