Terms and Conditions

Shipping and Handling

Under £15       £1.95

£15 – £29.99   £2.95

£30 - £39.99    £3.95

£40 - £49.99    £4.95

Over £50         free

All orders are processed within 1-5 working days and are sent by first class Royal Mail.

We currently send items within the UK only.

Credit card security

Please be assured that this is a secure website and no credit card details are held in clear text at any time on any website. The CCV (credit card verification) value is the three-digit code on the reverse of your card.


If you are not happy with any item, please return it to us in its original packing within 14 days for a prompt refund or exchange. Any pre-cuts must be returned complete. Fabrics must NOT have been washed. It is not our policy to refund postage for returns unless the item is faulty.

Any item returned should be sent to

Kathy’s Patch

Unit 62, Folkestone Enterprise Centre

Shearway Busi.ness Park

Shearway Rd


Kent CT19 4RH

Reaching us

If you need to contact us, please email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephone us on 01303 297076 during shop opening hours